Setting Up and Installing Zebra Printers

This guide contains the resources and steps to install and connect a Zebra Printer with your Ovation LIMS environments. Zebra Printers connect to Ovation LIMS using Zebra Web Browser Print. To install your Zebra Printer, you will:

     1.  Setup Zebra Printer

     2.  Download the Zebra Web Browser Print Tool

     3.  Install the Zebra Web Browser Printer tool

In addition, your Ovation Implementation Team will configure Print Templates to generate Barcode Labels into your Ovation LIMS environment(s). Print Templates specify printer model (Dymo or Zebra), label size, and label contents. Print Templates are added to your Ovation LIMS organization during Implementation, or, by submitting a Project Request Form.

Read the following Zebra Printer setup instructions or skip to your section of interest.

Supported Zebra Printer Models

  • QLn series
  • ZT200™series
  • ZT400™ series
  • ZD400™ series
  • ZD500™ series
  • ZD600™ series
  • LP2824+

Note: The TLP2824+ model is not supported

Setup Zebra Printer

After downloading the Zebra Web Browser Print tool, you will need to connect the printer to your computer. 

1. Connect the printer to computer

2. Install the printer locally to the computer

For PC Computers:

A. Right click on the “Start” icon

B. Click on “Control Panel”

C. Click on “Devices and Printers”

D. Click “Add a printer”

E. Click on the printer if it is listed or click on “The printer I want isn’t listed”

F. Follow the on-screen prompts to complete printer installation based on your preferred method

Note: Windows users can install either a 203 or 300 dpi driver. Check your printer specs for compatibility when choosing which driver(s) to install

G. Let your Ovation Implementation Team know which driver(s) (203 or 300 dpi) you chose to install

For MAC Computers:

A. Click on the Apple symbol and click “System Preferences” or click on the “System Preferences” icon

B. Click on the “Printers and Scanners” icon

C. Click the plus “+” button to add a new printer

D. Follow the on screen prompts to complete printer installation based on your preferred method (For more detail, see MAC documentation here)

3. Within Zebra Browser Print Software, set the default “Printer” device via “Default Devices > Change” button

4. Add a device via “Add Devices > Manage” button

5. When opening Ovation LIMS, you may get prompted that the current page wants to access Zebra Devices. Click “Yes”

Download Zebra Web Browser Print

Use the following links to download the Zebra Web Browser Print tool if you do not already have it installed on your computer

  • Download Link for Windows

  • Download Link for Mac

Note: Zebra Web Browser Print must be setup and running in order to view label printing options and print within Ovation LIMS environments

Install Zebra Web Browser Print Tool

Lastly, to complete your Zebra Printer setup, you will install the Zebra Web Browser Print tool and add the Zebra Printer to the tool.

Install Zebra Browser Print on PC with Chrome Browser

1. Unzip the Zebra.exe to install it on your local machine

2. Accept EULA

3. Click “OK” on the next popup, this will open a webpage in Chrome

4. Chrome will present a page warning about an invalid certificate

5. To bypass this screen, type thisisunsafe on your keyboard while on the warning page

Note: You must type “thisisunsafe” as one word, no spaces, without quotes to use the bypass shortcut. Otherwise, click “Advanced” to allow access.

6. You should now see a page saying: “SSL Certificate has been accepted”

7. On the next popup click “Yes” to allow the browser to connect to any Zebra printer

8. You should now see a Zebra icon show up in your system tray which indicates that Browser Print is now running

Install Zebra Web Browser Print on MAC with Chrome Browser

1. Open the Zebra dmg and drag “Browser Print” into your “Application” folder

2. Open Browser Print

3. Accept EULA

4. Click “OK” on the next popup, this will open a webpage in Chrome

5. Chrome will present a page warning about an invalid certificate

6. To bypass this screen, type thisisunsafe on your keyboard while on the warning page

Note: You must type “thisisunsafe” as one word, no spaces, without quotes to use the bypass shortcut. Otherwise, click “Advanced” to allow access.

7. You should now see a page saying: “SSL Certificate has been accepted”

8. On the next popup click “Yes” to allow the browser to connect to any Zebra printer

9. You should now see a Zebra icon show up in your system tray which indicates that Browser Print is now running

Test Printer in Ovation LIMS

Note: Ovation LIMS Print Templates must be loaded into your Organization by your Ovation Implementation Team before you can print

1. Login to your Ovation LIMS environment

2. Click Requisitions in the top bar

3. Click on any printer icon to the far right of a requisition identifier 

4. Verify that the barcode label template(s) is/are available in the drop-down list

5. The label should PRINT. If nothing appears, contact your Ovation Implementation Team

Tip: All available print template links within a dropdown menu are clickable even though not all links are green

See our article Printing Barcode Labels in Ovation LIMS for more information

Troubleshooting Tips

Cannot add default device in Zebra Browser Print tool

If you cannot add any Default Devices (i.e. when you search it says “No Devices Found”):

  • Exit out of Zebra Browser Print and re-open the software
  • Ensure that the printer is turned on
  • Unplug and reconnect the printer

Cannot see label templates in dropdown menu

 If you cannot see any label templates in Ovation LIMS/Ovation Portal:

  • Click the Zebra Browser Print icon to confirm that Zebra Browser Print is running
  • Enable pop-ups and reload the page to allow necessary Cookies for Ovation LIMS Sandbox and Production.

    Note: You must say yes to the pop-up on your browser for Zebra printers to function
  • Check that the URL to the Ovation environment you are trying to print from is listed under “Accepted Hosts” on Zebra browser. If it is not listed, select the “Broadcast Search” check box on Zebra browser print, and reload Ovation LIMS
  • If none of the above methods work, clear your cache and try reloading the page (see our Clearing a Web Browser’s Cache article)

Labels will not print in Ovation LIMS

If a label will not print in Ovation LIMS:

  • Open Zebra Browser Print to confirm that Zebra Browser Print is running
  • Contact your Ovation Implementation Team to confirm that your label print templates have been loaded into your Ovation LIMS organization 

Label prints wrong font size or wrong info

If a label is displaying the wrong font size or wrong information:

  • Check that you are using the driver designed for your template type (203 or 300 dpi). The driver may be included in your Print Template name within the Ovation LIMS. 
  • If the driver is not included in your Print Template name, check your printer specs in your Printers application from System Preferences. The driver type should be listed as part of the Printer’s name or details.

I still need help

If still not displaying, please contact Ovation support at support@ovation.io

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