Two-Step Verification

Two-step verification is an extra layer of security designed to ensure that you're the only person who can access your account, even if someone knows your password. When you want to sign in, you'll need to provide two pieces of information — your password and a verification code. Two-step verification can be enabled organization-wide or per user.

Turn on two-step verification for your user account

You can follow these steps to turn on two-step verification for your user account.

1. Go to User Settings > Security

2. Click the toggle to turn on two-step verification

3. On the confirmation screen, click “Continue”

4. You will be prompted to sign in again to complete this change

5. Scan the QR code with Google Authenticator (or similar) application and enter your 6-digit passcode 

6. Store your recovery code somewhere safe and click continue to complete the set up.

7. You are all set. In the future when signing in you’ll want your device handy.

Tip: You can choose to “remember this browser” so that you don’t have to enter a verification code for 30 days when logging in from this browser. The system will forget you after 7 days if you are inactive (don’t sign in) during that time period. 

Require two-step verification for users within your organization

To configure two-step verification for all lab and portal users, you need the “Org Security” permission set to Write or Admin level access.

Users with the Org Security permission (Write or Admin) can follow these steps to require all users to turn on two-step verification in order to access Ovation’s LIMs and/or Portal. Go to More > Settings > Security

1. You can set this up separately for two groups of users. One group is all users that access the LIMS plus all Sales Reps. The second group is all Provider Contacts that access the Portal. Click the toggle(s) to require two-step verification for one or both groups of users. 

Tip: Use this feature with caution. Once you activate it all of your users who do not already have two-step verification set up will not be able to sign in until they successfully complete the setup. 
Tip: Before enabling this for your users, you should already have two-step verification set up for yourself. If this change was made in error or you change your mind, you can turn it off by clicking the toggle again.

2. Click “Save” to apply the changes. Users will be prompted, upon attempting to sign in, to turn on two-step verification before they can access the application. 

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